Question 1

What does the one-off SEO setup include?

Accepted Answer

A manual website analysis, fixing technical errors, research of the top 10 keywords, speed and image optimisation, meta titles and descriptions, H1-H3 structure and setting up Search Console and Analytics.

Question 2

What is Culin Panel?

Accepted Answer

The client panel where you track enquiries, proposals, projects, approvals, files, tickets, documents and reports.

Question 3

What does monthly maintenance cover?

Accepted Answer

Regular backups, updates to the CMS and plugins according to the website's technology, security monitoring, SSL and HTTPS, spam cleaning, speed monitoring, fixing technical errors and a monthly report, with changes within the contracted package. Larger changes are billed by the hour with an estimate in advance. The exact scope depends on the maintenance package.

Question 4

How is the price of a website build determined?

Accepted Answer

We determine the price based on the purpose of the website, the amount of content and the features required. After a conversation, we prepare a proposal for your project.

Question 5

Which networks do you work on?

Accepted Answer

Most often Instagram and Facebook, and LinkedIn when needed, depending on where your audience is. The number of profiles and the platforms are agreed in the proposal; the quantities in the packages are monthly.

Question 6

How is the price determined?

Accepted Answer

The price of a website build is based on the type of website, the features required, the content and the scope of work. Describe your idea to us and we will prepare a proposal for your project. For SEO, social media, maintenance and copy, the prices from the public price list apply.

Question 7

Who is behind Culin.ME?

Accepted Answer

Culin.ME is a digital agency from Bar founded by Aleksandar Milanović. The team is made up of people in design, development, content and marketing, with a personal approach to every client.

Question 8

How do we choose the type of solution?

Accepted Answer

If you sell products, the starting point is an online shop. If you need to simplify business processes for your team or clients, that is a web application. If the product is used by multiple organisations as a service, we are talking about a SaaS platform. We confirm the right choice together in a conversation.

Question 9

What should I prepare before we start?

Accepted Answer

A short brief: what the text is about, who it addresses, which messages are key and which materials you already have. Based on that, we confirm the scope and deadline.

Question 10

How does the cooperation begin?

Accepted Answer

You send a project enquiry through the Culin assistant or the contact form. We review the request, arrange a short call if needed and send a proposal. Once the proposal is accepted, we open the project in Culin Panel.

Question 11

How long does it take to build a website?

Accepted Answer

A standard business website most often takes 10 to 25 working days, depending on the scope and how quickly materials are provided. The exact deadline is stated in the proposal.

Question 12

Is the ad budget included?

Accepted Answer

No. The ad budget is not included in any package and is paid directly to the platform; campaign management is agreed separately.

Question 13

How long is the text in the website package?

Accepted Answer

The package covers texts for up to 10 pages. The length of the content per page, the materials required and the deadline are confirmed before we start.

Question 14

Are hosting, domain and business email included?

Accepted Answer

Monthly maintenance is required with every website build and covers hosting, domain, business email, backups, technical updates and changes within the agreed package. The exact scope is defined in the proposal.

Question 15

What is covered by the monthly SEO package?

Accepted Answer

The foundation from the one-off package, SEO texts every month, competitor monitoring, an authority and link strategy, local SEO and a monthly report in the panel. The initial activities are not repeated every month.

Question 16

What is the difference between one-off and monthly costs?

Accepted Answer

A website or online shop build is a one-off item according to the proposal, and monthly maintenance is required alongside it. SEO and social media are monthly services. One-off and monthly amounts are clearly separated in the proposal.

Question 17

How do I get access to the panel?

Accepted Answer

After sending an enquiry, you can create an account with the same email address. Once your email is confirmed, your enquiry is automatically linked to your account.

Question 18

What determines the price?

Accepted Answer

The scope of features, user roles, integrations and the complexity of the processes. The items on the cards are examples of what is possible; the final scope and price are defined in the proposal.

Question 19

How many revision rounds are included?

Accepted Answer

The Website copy package includes two revision rounds, unless the proposal states otherwise. For hourly writing, revisions are billed as part of the time spent.

Question 20

What does the content approval process look like?

Accepted Answer

Yes. We propose topics, a monthly calendar and visuals a month in advance, you review and approve them in Culin Panel, and then we take over publishing and monitor delivery.

Question 21

Do you use ready-made templates?

Accepted Answer

We design according to your brand. If you want a template-based solution for a lower budget, that is also possible - we highlight the difference in the proposal.

Question 22

How much SEO content is included?

Accepted Answer

The number and length of the texts are agreed in the proposal, according to your industry and goals. We do not promise a fixed number of texts in advance.

Question 23

Which platform do you build online shops on?

Accepted Answer

Primarily WooCommerce (WordPress), because of its flexibility and adaptability to the local market.

Question 24

Do you work with clients outside Montenegro?

Accepted Answer

Yes. Montenegro is our primary market, but we also work with clients from the region and Europe - communication and approvals go through Culin Panel.

Question 25

How is hourly work billed?

Accepted Answer

For agreed additional tasks, you receive a scope estimate in advance, and the work is billed by the hours spent. The hourly rate applies to agreed work, not to a guarantee that any task will be completed within one hour.

Question 26

Do you work for all types of business?

Accepted Answer

We have worked for tourism, construction, law, accounting and hospitality. We adapt the structure and features to the industry - see the Solutions page.

Question 27

How does hourly writing work?

Accepted Answer

For blogs, social media captions, email campaigns, proofreading or scripts, we agree the task, keep a record of the time spent and bill the work by the hour.

Question 28

How do card payments work?

Accepted Answer

We connect the shop to the payment processor or bank you choose. You conclude the contract with the processor, and we handle the technical integration.

Question 29

Will my website be mobile-friendly?

Accepted Answer

Yes. We design and test every website for phones, tablets and computers.

Question 30

Do you shoot content and photographs?

Accepted Answer

We design the visuals based on your materials. On-location shooting and production are agreed separately in the proposal, according to your needs and location.

Question 31

Can hourly work replace maintenance?

Accepted Answer

No. Hourly work is not a substitute for the maintenance required with a website build; it is intended for additional tasks and development.

Question 32

When can results be expected?

Accepted Answer

SEO is ongoing work. Technical progress is visible quickly, while more significant changes in rankings most often appear after 3 to 6 months of continuous work, depending on the competition, content and the state of the website. Rankings and result timelines are not guaranteed; you track progress through the monthly report.

Question 33

Can you guarantee first place on Google?

Accepted Answer

No. No serious provider can guarantee a ranking. We guarantee transparent work and reports on real progress.

Question 34

Do you write in English?

Accepted Answer

Yes, we write and adapt content in Montenegrin and English.

Question 35

How do I report a problem on the website?

Accepted Answer

Through Culin Panel: open a ticket (for a problem) or a change request (for a content change), with a description, link and attachment.

Question 36

How do you track and report on results?

Accepted Answer

We publish reports (SEO, marketing, maintenance) in Culin Panel. We show live analytics only when a real data source is connected.

Question 37

How is shipping calculated?

Accepted Answer

By weight, by zone or at a flat rate, with the option of free shipping above a certain amount.

Question 38

Who prepares the texts and photographs?

Accepted Answer

The initial content entry is part of the build. You provide the texts and photographs, and if needed we can prepare them through the Website copy package. The amount of content is agreed in the proposal.

Question 39

What is local SEO?

Accepted Answer

Optimisation for searches in your city and on Google Maps, including your Google Business Profile.

Question 40

Can I add new features later?

Accepted Answer

Yes. A blog, online sales, multiple languages or bookings can be added later. Smaller changes go through the agreed maintenance package, and larger features through hourly development or a separate proposal, with a scope estimate in advance.

Question 41

How do I know an order has arrived?

Accepted Answer

You receive an email notification, and the customer receives an order confirmation. All orders are visible in the shop administration.

Question 42

Is maintenance required with a website build?

Accepted Answer

Yes. Maintenance is required with every website build and billed separately. It covers hosting, domain, business email, backups, technical updates and changes within the agreed package. The scope of the service and the monthly amount are stated in the proposal; by default, billing starts once the website goes live.

Question 43

How are integrations planned?

Accepted Answer

We check whether a connection is possible based on the available APIs, documentation and the terms of the specific system. Integrations are agreed per project.

Question 44

Which technologies do you use?

Accepted Answer

Most often WordPress (and WooCommerce for online shops), and custom solutions for specific needs. The focus is on speed, security and easy editing.

Question 45

Can development be organised in phases?

Accepted Answer

Yes. The first version covers the key features, and further development is planned according to real needs and priorities. Maintenance is required and billed separately.

What would you like to know?

Website development

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